ELV PREMIUM Membership is for people who use their bikes for exercise and commuting. When you're on the road, the last thing you want to worry about is something going wrong. Our comprehensive PREMIUM package covers all services you'll need to keep your bike functioning at full performance for an entire year. ELV PREMIUM members also receive further benefits - including priority repair scheduling, front-of-the-line repair & maintenance, and discounts on extended repair services. Our PREMIUM members will never need to worry about maintaining their bikes again.
ELV PREMIUM includes the following:
- Unlimited Basic Tune-Ups
- 24/7 Roadside Assistance*
- Free Flat Tire Repair
- 1 Complimentary Full Tune-Up
- 10% Off Parts & Accessories
- 20% Off Bike Detailing
- Free Inspections
- Free Brake Pad Installations
A basic tune-up includes brake & tire pressure adjustments, bearing systems, a basic wheel test, and a 10-point inspection to make sure everything is working properly. This is recommended once every 2-3 months.
A full tune-up adds full cleaning and lubrication of the primary components to ensure your bike is running at peak performance. Installation of most new parts are included, and any cables & housing are 50% off.
If you have a flat tire, broken chain, or something's wrong with your bike while you're on the road, it can be a scary experience. We provide around-the-clock roadside assistance where you'll be picked up along with your bike, and driven to a location of your choice up to 30 miles away.
Plus Members are allowed up to 1 incident per year, and our Premium Members are allowed 2.
It's important to keep the components of your bike clean to ensure peak performance. Routine inspections provide vital information about if everything is working the way it should. If it's not, our expert team specializes at identifying and repairing the problem in a timely and cost-effective manner. We do our best work on bikes we sell, but also repair almost all other electric and regular bikes as well.